sisley-paris.com

Customer reviews for sisley-paris.com

4.5 / 5 1

Calculated from 39 reviews obtained over the last 12 months

192 reviews since 13/08/2018

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Information sisley-paris.com

  • Company

  • Description

    Sisley's complete line of skincare and makeup products to meet the needs of different skin types. Sisley's expertise is well-known in anti-aging, hydration, sun protection and more.

  • Address

    3 Avenue de Friedland 75008 Paris

  • Website

    http://www.sisley-paris.com/en-AU

  • Category

    Health and beauty

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Customer reviews

  • 5 / 5 1
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    The staff are always helpful with product advice. Also the online store has sample packs with purchase, so you can try different products , and delivery times are quite quick.

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  • 4 / 5 1
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    Easy to navigate, however I received a sample of an eye an lip balm that I loved and wanted to purchase but couldn’t find it on the website.

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  • 5 / 5 1
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    I love the Sisley website. It is easy to use and will often show new products.

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  • 5 / 5 1
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    Easy to use website

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  • 5 / 5 1
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    Simple and easy to use. Fast shipping.

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  • 5 / 5 1
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    I always love shopping from Sisley website, because it’s easy to find the right products and also, Sisley always supplies many samples and gifts with each purchase.

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  • 4 / 5 1
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    From all the skincare brands I have ever used, this eye product delivers results and quickly too! It’s also more reasonably priced compared to other Sisley serums.

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  • 5 / 5 1
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    Very happy with the ability to order online as I live 2000 klms from Brisbane

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  • 5 / 5 1
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    I have been using this moisturiser for many years and find my skin is soft & silky.

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  • 5 / 5 1
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    Love this product, Phyto-Teint Nude 3W1 Warm Almond Online ordering is wonderful, all the samples are thoughtful and useful x

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  • 1 / 5 1
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    Excellent products poor customer service I would never shop again, company of this calibre and price point with underwhelmed delivery time and the most unhelpful customer service I ever experienced in cosmetic industry in last 20 years

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  • 5 / 5 1
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    Lovely products, easy to use website and easy transaction.

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  • 5 / 5 1
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    This exfoliant is divine!

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  • 5 / 5 1
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    Easy to navigate website and seamless checkout. Pages are well laid out and have beautiful photographs adding to the experience. Once completed the product arrives quickly and comes with samples. The lip balm has helped stop the cracking of my lips which other lip sticks or creams haven't been able to.

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  • 5 / 5 1
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    Lovely scents

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  • 5 / 5 1
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    Beautifully packaged, high quality products.

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  • 4 / 5 1
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    I often find face cleansers are too gentle for my face (all cream or gel), l love a proper face exfoliation as well as leaving my skin feeling cleansed. This Buff & wash facial gel microspheres gives me that real 'dead skin cleanse face rubs' while the gel gently smooth the effect. I find that to be able to absorbs properly the face cream, you need to properly cleanse your skin. I love the smell the of this product too. It is a bit expensive for 100ml, but it is worth it.

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  • 5 / 5 1
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    I love this product I have been using it for sometime now and find that it goes on extremely well, a little bit goes a long way and provides me with the perfect tan, plus it smells great and is hydrating.

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  • 5 / 5 1
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    Just love it

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  • 5 / 5 1
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    I love this foundation it goes on easily and blends in well and you can have either a light cover or put on more for more cover. I am very happy with this product.

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  • 1 / 5 1
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    The brush is terrible! It is way too small and it gets caught in your hair and I can't use it at all!

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  • 5 / 5 1
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    Easy to order from and appreciated the welcome gift.

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  • 5 / 5 1
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    Got introduced to this product by influencer on Youtube. Very satisfied

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  • 5 / 5 1
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    Shopping at Sisley-Paris online is a brilliant service for any customer wanting information, recommendations and suggestions for Sisley products. This comprehensive website is user friendly, has excellent product descriptions and details of how to use them, appropriateness of products for skin types and age, and so much more. I adore Sisley..some say it is expensive but my belief is you get what you pay for. I have never regretted any of my Sosley purchases...and I have many - skincare, haircare, body care, makeup. I highly recommend Sisley to everyone.

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  • 4 / 5 1
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    Instant Eclat goes on smoothly and leaves a fresh & shiny glow to my face

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  • 5 / 5 1
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    super fan of Sisley products. All very good

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  • 5 / 5 1
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    Good product Fast delivery

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  • 5 / 5 1
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    Never disappointed with Sisley's products. Always high quality and luxurious. Prompt delivery.

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  • 4 / 5 1
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    No complaints

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  • 5 / 5 1
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    Sisley perfumes are all amazing

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  • 1 / 5 1
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    Not sure I’ll use it again. They sent out a promotion and I bought the new spot concealer. Over a week later and they still hadn’t shipped. Before they had shipped they then sent out a 10% off site wide email. Since they hadn’t shipped I tried to cancel to take advantage of tbthe discount. So of course they then shipped it. Very annoying.

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  • 5 / 5 1
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    I love Sisley products. Le Phyto lipstick is very moisturising and the phyto eye twist in Topaze is a beautiful, rich gold colour. The sample, velvet moisturising cream is great on my skin. That will be my next purchase.

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  • 5 / 5 1
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    This website is easy to use and I enjoy the special offers that come up

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  • 1 / 5 1
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    It took almost three weeks for my product to be packed and dispatched to me. When I followed up, all I got was a standard response. No care at all for the fact that I had to wait so long for the product with no warning of delay etc. I would never order from the website again.

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  • 5 / 5 1
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    These are the first products I have used from the brand and will never ever look back. The products blew my mind and so valued.

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  • 5 / 5 1
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    This lip crayon is the best, its creamy and has staying power . So happy with my purchase. I will be buying more shades. the one I bought is Candy. its a beautiful colour

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  • 5 / 5 1
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    I ordered once when the product run out and the team sent me the cosmetic box and body cream as good gesture.

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  • 5 / 5 1
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    And SO generous with samples and treats. Sisley you are by far the most wonderful cosmetics company, your products are sublime!

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  • 5 / 5 1
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    This is my favourite Sisley product and I hoped it was not ruined. It is light, refreshing on the skin , non oily and quickly absorbed. I use this everyday.

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  • 5 / 5 1
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    The website offers a choice of samples to try new products and very good offers throughout the year. My question was answered promptly.

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  • 5 / 5 1
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    The eyeshadow arrived beautifully packaged and I was not disappointed with the colour. It is a gorgeous silky brown with a touch of pink. The eyeshadow blends beautifully and the colour on my eyes is just sublime. The staying power is good and lasts well without disappearing. I will be purchasing other colours in this range.

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  • 5 / 5 1
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    Online store Sisley is a fun and breeze fill experience. Smooth and

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  • 5 / 5 1
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    I love this brand. They have great skincare. I bought the new eye lip and makeup remover and it is fabulous. I use their Haircare products as they are the best on the market. You get to choose your samples with each order. I try and buy when they have a GWP.

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  • 5 / 5 1
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    Highly recommended product with natural coverage.

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  • 5 / 5 1
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    I love this product. I buy it again and again. I have fine thick hair and use this once a week to keep my soft and glossy.

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  • 1 / 5 1
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    There was a promotion of a 60ml free Ecological Compound with all orders of $500 or more. I spent $630 but did not receive it. It was automatically added to my order when I placed it & paid for it but it did not show up in the my order confirmation. I wouldn’t purchase directly from Sisley website without this promotion. I am very unsatisfied with this shopping experience. It’s a 15 days ongoing promotion. And I placed my order 3hrs after receiving the promotion email. Therefore I do not believe that it run out already. I purchased two Ecological Compound collections. One of the 60ml ecological compound’s packaging (plastic) is broken. I am very unsatisfied with the purchase. Thank you.

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  • 5 / 5 1
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    So much on offer, good prices and swift delivery time

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  • 3 / 5 1
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    I choose the sample however when I click add to cart it does not work

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  • 5 / 5 1
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    Nice element an ingredient, very beautiful product providing me very much experience also Wiz come says with amazing the upgrade. Thank you so much Sisley

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  • 4 / 5 1
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    Good deal,best seller with gift and Looking forward to see your products:)

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  • 5 / 5 1
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    I buy from Sisley Australia online ion a regular basis. The website is easy use and you can select your samples.

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  • 5 / 5 1
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    Thank you Sisley for your amazing products, the only product that has EVER agreed with me, my skin is a different beast since I started with Sisley. So much improved and happy.

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  • 3 / 5 1
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    Does not have samples to choose, no matter how many times I did refresh the page.

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  • 5 / 5 1
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    This website is easy to use and the products are displayed well.

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  • 5 / 5 1
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    I have been using this product for close to 30 years now and love it. I have only recently been ordering on line. I used to buy from David Jones but the girls at the service counter were always changing. .

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  • 5 / 5 1
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    Looking forward to experience it I haven’t opened it yet however from my previous experience I prefer as a very nature of Sisley looking forward to try it again

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  • 5 / 5 1
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    Products are clearly advertised with explanations of products

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  • 5 / 5 1
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    The site is easy to navigate and brimming with beautiful products to tempt. There is excellent information about the product ingredients and how to use each product. They also offer a large range of samples with purchase and i have bought products based on the samples received.

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  • 5 / 5 1
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    Long-term partner It’s my fifth or sixth time to purchase the same product is very healthy and a covenant and without any alcohol is very benefit for my situation thank you so much

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  • 5 / 5 1
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    Most of the products have worked excellently to me. It helps with skin problems such as winkles and dryness. I feel very lucky that I finally discovered a helpful product. Thanks from my heart to Sisley.

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  • 2 / 5 1
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    When the order confirmation email arrived, Gmail identified it as a 'phishing' email. This was concerning.

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  • 5 / 5 1
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    The Website is easy to use.

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  • 5 / 5 1
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    The site is easy to navigate. The perfume is my absolute favourite. The products arrive within a week

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  • 5 / 5 1
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    Love the products. Love the samples and have bought full size after trying them. Quick service with lovely presentation of goods.

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  • 5 / 5 1
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    These are the best liquid eye shadows that I have ever used! Easy to apply and they stay on my lids until I want to remove them. Little or no creasing. The only negative is that the number 2 shade is almost a perfect match to my skin so it is very subtle. I have just purchased another shade (6) and am looking forward to wearing it. I love wearing number 5! Highly recommend these eyeshadows and in fact their makeup! I will be purchasing again.

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  • 5 / 5 1
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    So quick! I have received it in just 3 days.

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  • 5 / 5 1
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    Fast delivery

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  • 5 / 5 1
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    I received a deluxe sample of this in the Space nk advent calendar and I was amazed! I was a little hesitant initially because of the price, however, my skin has never looked so smooth and radiant in my life! Considering how much money I spent on other products to get the same effect, this mask is definitely worth it!

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  • 3 / 5 1
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    Would be preferable to have an Express Shipping option when paying almost $300 for 1 product.

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  • 5 / 5 1
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    Fantastic company, well made products that have made a huge difference to my skin...definitely recommend

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  • 5 / 5 1
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    Great range

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  • 5 / 5 1
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    Very easy to use.

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  • 5 / 5 1
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    The site looks luscious and was easy to navigate. There are great bonuses on offer and samples to try

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  • 4 / 5 1
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    The website is easy to use. I can usually find what I am looking for. However, I have had trouble with getting some gifts and discounts to appear in the cart at checkout. It could be because I haven't met the criteria, but have had trouble finding this information for some promotions. This has stopped me, at times, from making a purchase.

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  • 3 / 5 1
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    Very slow to deliver because it is not on express post, if you have choice would go to such as David Jones where you can get express service.

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  • 5 / 5 1
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    Good availability, good prices and free shipping all helps

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  • 5 / 5 1
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    quicky and easy to buy and check out, great selection of samples!

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  • 5 / 5 1
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    There is not ONE Sisley product I have used in the make up / skin care lines that has not only lived upto it’s claims but has FAR EXCEEDED my expectations. An investment worth every single penny !!

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  • 5 / 5 1
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    Try Sisley's fragrance range, Eau de Campagne. Nothing else comes close. Reminiscent of the giddy heights of Parisian scents of a bygone era, yet, so "en pointe". Fresh & green, unforgettable.

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  • 5 / 5 1
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    It is so efficient & so very easy to communicate with . All queries are answered very promptly & postal delivery of my orders have been very prompt

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  • 5 / 5 1
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    Like with ALL Sisley products, this cleanser - cleansing being the beginning of a any good skin care regimen, - is a delight to use. The skin never feels dry / taught or “stripped “ but comforted, cocooned & prepared for the next steps of the Sisley range of skin care products suited for each and every individual skin type or condition! I cannot, repeat cannot speak more highly of this Brand !

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  • 5 / 5 1
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    I love this. Beautiful texture, lightweight and non-greasy. My skin looks and feels sensational.

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  • 5 / 5 1
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    I’m happy with the online store Sisley.

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  • 5 / 5 1
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    The online store is perfect because you can see video tutorial as well. I'm happy to buy these products.

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  • 5 / 5 1
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    I got my order packed perfectly and it was delivered so fast.

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  • 5 / 5 1
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    Excellent website products and service

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  • 5 / 5 1
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    simple and wonderful. it works!!

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  • 5 / 5 1
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    Excellent

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  • 4 / 5 1
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    Fast delivery!

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  • 5 / 5 1
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    Lockdown birthday present arrived so fast and lovely extras. Noticed other products available overseas but not in australia (eye liner pencils)

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  • 5 / 5 1
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    Sisley send samples and these make it easy to sample and compare a wide range of offerings from Sisley.

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  • 5 / 5 1
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    Sample products are so useful, so I can try different products and help me to see which one I want to go ahead.

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  • 5 / 5 1
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    Informative and interactive.

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  • 5 / 5 1
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    Great range of beauty products. Online shopping made easy.

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  • 4 / 5 1
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    Service is amazing! It would be great if more than one sample could be selected for the same product. Almost every single item I’ve purchased from Sisley has originated from a sample I was gifted. My skin has never looked better thanks to Sisley!

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  • 5 / 5 1
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    The special offers are great opportunities to try new products or replenish favourites.

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  • 5 / 5 1
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    It’s still in use and hasn’t changed much yet ,but it’s comfortable on the skin

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  • 5 / 5 1
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    Easy to use and very efficient delivery

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  • 5 / 5 1
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    The ordering process is very easy and orders come quickly. A fuss free experience.

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  • 4 / 5 1
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    Easy to access

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  • 4 / 5 1
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    Friendly and fast responses to email.

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  • 4 / 5 1
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    Wonderful range of products... would not use anything else.

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  • 5 / 5 1
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    Good

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  • 5 / 5 1
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    Easy to navigate

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  • 5 / 5 1
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    The website reflects the Sisley instore experience. Products are easily found and have really good descriptions for use etc which are great if you've never purchased before. Would like to have more options choosing the free samples, but can't complain as someone in my family will always use something i don't. Overall, a great online shopping experience.

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  • 5 / 5 1
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    Order was processed very swiftly ... great packaging and a couple of bonus samples were in my order as well. Great online shopping experience

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  • 5 / 5 1
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    fast delivery and good packaging

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  • 5 / 5 1
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    Everything is going so smoothly and got it on time. Thank You 🙏

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  • 5 / 5 1
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    I order all my products online through the Sisley store. They are very prompt with processing orders, have great deals and amazing samples. All packaging arrives packed so beautiful. ❤

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  • 4 / 5 1
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    i wish there r more discount or sample to try and big cotton packaging bag

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  • 5 / 5 1
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    Easy to find products and easy check out to purchase.

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  • 5 / 5 1
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    Very easy to find products. Products have good descriptions and purchasing is easy.

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  • 5 / 5 1
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    It is so good to be able to fine Sisley on line and the delivery is prompt and the packaging safe and secure

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  • 5 / 5 1
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    Easy to navigate.

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  • 5 / 5 1
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    Easy to communicate any issues with, quick responses. Easy to navigate.

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  • 5 / 5 1
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    Great experience, quick and easy

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  • 4 / 5 1
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    Website is easy to navigate

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  • 5 / 5 1
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    I have bought on line a few times and find it very efficient.

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  • 5 / 5 1
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    Makes my hair soft and shiny also stops my dry scalp I love it

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  • 5 / 5 1
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    Great to get a few samples and the service is excellent.

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  • 5 / 5 1
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    Classy layout and easy to navigate during the purchasing process.

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  • 4 / 5 1
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    I prefer store shopping. On line shopping is time consuming and it is hard to find exactly what I require.

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  • 4 / 5 1
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    It’s convenient for me to shop on line, the website is easy to search for my specifics. I’ve noticed the samples have reduced in size & variety. As was the case when I shopped recently.

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  • 5 / 5 1
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    The online store is easy to navigate and purchasing is quick and easy.

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  • 5 / 5 1
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    Fix the issue quickly

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  • 5 / 5 1
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    Easy to order with fast delivery

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  • 5 / 5 1
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    The Sisley website is very easy to use and has detailed descriptions of products. Living in stage 4 restrictions means I have not been able to purchase products from David Jones so rely on the website for my purchases.

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  • 5 / 5 1
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    Quick and easy

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  • 5 / 5 1
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    Perfume stays on a long time

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  • 5 / 5 1
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    Very easy to navigate and fast delivery

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  • 5 / 5 1
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    Their online store was good. Easy to navigate and information on the products was excellent.

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  • 5 / 5 1
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    Easy ordering and some great hints.

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  • 5 / 5 1
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    Most of the e-commercial website will have a account page with package tracking, oder cancel/delete.

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  • 5 / 5 1
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    I find Sisley Online Store easy to navigate.

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  • 5 / 5 1
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    good

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  • 5 / 5 1
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    Satisfaction with the delivery. Easy process.

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  • 5 / 5 1
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    Good service

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  • 5 / 5 1
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    I really like the online store as it is easy to find products and all products have detailed descriptions. This assists with working out if a product works in with the current Sisley products I am using. Checkout and payment with PayPal are quick and easy.

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  • 5 / 5 1
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    Very happy

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  • 5 / 5 1
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    Website is very easy to use, good descriptions of products and easy to order from.

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  • 4 / 5 1
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    Can Browse through Sill choose your own without pressure All information were easy to read

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  • 5 / 5 1
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    Solve problems fast

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  • 5 / 5 1
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    I love the quick processing and of course the samples! Using these takes the guesswork out of purchasing skincare products. I also loved the lipstick for Mothers day this year :) Very timely cheer-up during the lockdown period. Thank you!

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  • 5 / 5 1
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    Pure plant ingredients are very safe to use, I hope the official website has more discounts

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  • 5 / 5 1
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    beautiful and well organized.

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  • 4 / 5 1
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    Easy to find products.

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  • 5 / 5 1
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    Efficient & simple

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  • 5 / 5 1
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    great as usual

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  • 5 / 5 1
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    Communication and Delivery was very fast and efficient.

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  • 5 / 5 1
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    Excellent

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  • 2 / 5 1
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    The free gift pack not show on my order, after I emailed the service team, they replied that they would add it to my order. And then the order was sent out 16days after I placed my order and I emailed to ask twice the chase this up..

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  • 5 / 5 1
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    Online shopping is amazing. Efficient staff and super fast delivery. Love the samples we get which is great as we get to try the products before purchasing the full size.

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  • 5 / 5 1
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    It is the first time to use Sisley products and still need time to see the difference.

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  • 4 / 5 1
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    I am your Customer for more than 6 years and two weeks ago I ordered a day & night eye cream as I need it! But surprisingly I haven’t received it yet. It is disappointing! I mistakenly belied you care about your customers and their needs but it seems you are not!

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  • 5 / 5 1
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    The service provided updates on delivery and really was quite good during the recent difficult times. The neat little cotton drawstring bag is very handy. I love trying the samples and these often guide my next purchase.

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  • 5 / 5 1
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    Very good service and it would be more perfect if the gifts were more powerful

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  • 5 / 5 1
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    Very fast delivery

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  • 5 / 5 1
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    Sisley website is very easy to use and all product information is readily available.

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  • 3 / 5 1
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    It would be good if Sisley could update thier website to include more informative description of each product.

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  • 1 / 5 1
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    5 days for it to get posted is very poor! Then it takes 4 days for Australia Post to get it to me!

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  • 5 / 5 1
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    Easy to use web site

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  • 5 / 5 1
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    nice

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  • 5 / 5 1
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    Happy with how fast delivery is

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  • 5 / 5 1
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    Didn’t miss a beat

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  • 2 / 5 1
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    I chose for sensitive skin, but you shipped the all skin type to me!

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  • 5 / 5 1
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    The order and delivery process was very efficient and the extra samples were very welcome.

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  • 5 / 5 1
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    Easy to follow with great links.

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  • 5 / 5 1
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    I love the creamy formula whether I’m cleaning my whole face or using a dab to get my running mascara.

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  • 5 / 5 1
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    Love the soft scent lasts all day and can smell it on my clothing next time I iron it , body cream enhances it all together

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  • 5 / 5 1
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    Easy to use website, great service and all the little extras

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  • 5 / 5 1
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    I love the website. It is easy to use products come quickly and I love the samples that are included which you get to choose.

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  • 5 / 5 1
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    Very easy and efficient to use. Better than in store venue I have used in the past!

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  • 5 / 5 1
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    Easy to navigate!

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  • 5 / 5 1
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    Excellent web page set up

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  • 5 / 5 1
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    Love the samples with purchase as it helps me to learn about other products. Delivery fast and efficient.

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  • 5 / 5 1
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    I absolutely adore sysley products

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  • 5 / 5 1
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    I like the design that very easily to search my targeted products. And the colours are matched very harmony that give deep impression for visitors.

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  • 5 / 5 1
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    Informs you of the ETA.

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  • 5 / 5 1
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    Easy to navigate and informative in regard to the products and what they do

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  • 4 / 5 1
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    As above

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  • 5 / 5 1
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    Love the online shop and special offers

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  • 5 / 5 1
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    I started ordering Sisley Foundation online with David Jones but you get to the checkout and it turns out that it isn't able to be ordered so I went looking and found the Sisley Australia website. It is easy to use I get some really nice samples and delivery is really prompt and communication is good.

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  • 3 / 5 1
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    Easy to use.

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  • 5 / 5 1
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    Will use again

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  • 5 / 5 1
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    I’m always more than happy with my on line shopping experience

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  • 5 / 5 1
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    User friendly

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  • 5 / 5 1
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    Love all the little extras and of course the products

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  • 5 / 5 1
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    I find I the online service easy to use and order from.

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  • 5 / 5 1
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    Quick and efficient service.

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  • 5 / 5 1
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    You get samples that you don’t get in store

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